My QR code is not working

You may see an 'Invalid code' message when you scan your code. There are a number of reasons this could happen:

• The deal has expired (most deals will have a limited lifetime)
• The deal can only be used a limited number of times, and you've already used it
• The deal is only available at certain times of the week
• The deal isn't available at the location you're at
• The deal is for a product that isn't available at the location or machine you're at (e.g. it's for a vacuum and the location only has automatic carwashes)
• The location you're at doesn't support the 'Tap & Pa$$' app

For any of these, the payment terminal screen should display a message letting you know the reason. If the code doesn't seem to scan at all (for example if you are scanning a paper receipt and it's damaged, or the scanner itself is faulty), you can also select 'enter code' on the payment terminal touchscreen, and enter the code manually - it will be a 5 or 6 digit number displayed near the QR code.